Returns & Exchanges
At LisaAbercrombie, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your fashion items, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags remain attached and the garments are in their original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing